At Gaumzi, we take pride in the quality and craftsmanship of our lab-grown diamond jewelry. However, if you are not entirely satisfied with your purchase, we offer a 7-day refund policy from the date of delivery.
Eligibility for Refund:
- Item must be unused, in its original condition, and with all tags and certificates.
- Custom-made or engraved items are non-refundable.
- Refunds are processed only after quality inspection at our facility.
- Shipping charges (if any) are non-refundable.
Refund Process:
- To initiate a return, contact us at support@gaumzi.com with your order details
- Once your return is received and inspected, you will be notified about the approval or rejection of your refund.
- Refunds are processed only after quality inspection at our facility.
- Refunds will be processed to the original payment method within 7-10 business days.
